Troubleshooting

Approval Timeout / Resume

What to do when an approval gate seems stalled or cancelled.

Expected behavior

  • After approval, the app records the decision and a resume worker continues the existing run.
  • The live event stream can lag briefly before showing resumed progress.

What to do

  • Wait briefly after approving.
  • If the same gate remains visible, approve again or refresh the project.
  • Contact support if the gate repeatedly fails to resume.